NVIDIA Online Store Help

Contact us for questions related to your purchase from the NVIDIA Online Store using the form below. If you need warranty or technical support, please click here.

If your purchase was not made through the NVIDIA Online Store, please contact your retailer for assistance with your order.


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Contact the NVIDIA Online Store via phone:  800-797-6530


Please visit the NVIDIA Customer Care knowledge-base for help with:

  • Setting up your NVIDIA product
  • Using your NVIDIA product
  • Warranty support
  • Troubleshooting
  • The coupon code Redemption Portal

You will be able to search for solutions to your issue, ask a question, or open a Live Help online chat session with our support engineers.

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This YouTube Red 3 month trial promotion is only open to participants in the United States who activate a NVIDIA Android TV device between September 28, 2017 and December 31, 2017. Offer only available to customers who are not current YouTube Red or Google Play Music subscribers, have not been YouTube Red or Google Play Music subscribers nor participated in a YouTube Red or Google Play Music trial in the past 12 months. Offer must be redeemed by January 31, 2018. Valid form of payment required at sign-up but will not be charged until the trial period expires. At the end of the trial period, you will be automatically charged the standard subscription price, currently $9.99 per month. You can cancel your trial at no charge at any time before the trial is over. Offer requires a Google account. Full terms here: https://www.youtube.com/red